Alamigo

Alation Cloud Service Applies to Alation Cloud Service instances of Alation

About Alamigo

Alamigo is Alation’s intelligent in-product guide that brings instant, trusted answers right inside the Alation experience. It helps admins resolve issues faster, find accurate information, and stay productive — without leaving the product.

Designed for Server, Catalog, and Source Admins, Alamigo provides real-time support by drawing only from Alation’s official documentation and curated internal knowledge. It does not use customer data for AI model training, ensuring privacy-first, secure assistance.

What can Alamigo do?

Alamigo helps you get the right answers, faster, by:

  • Providing immediate, in-context help within the Alation interface — no need to switch tabs or open documentation separately.

  • Explaining concepts, configuration steps, and best practices clearly and concisely.

  • Understanding follow-up questions and retaining context for smooth conversations.

  • Sharing reliable answers sourced from Alation’s trusted knowledge base.

Where can I find Alamigo?

You can access Alamigo by clicking the chat icon in the bottom-right corner of your screen in the new user experience.

Who can use Alamigo?

Starting with release 2025.3.1, Alamigo is available to all Server, Catalog, and Source Admins on Alation Cloud Service instances.

How to Enable or Disable Alamigo?

Alamigo is enabled by default. Admins can turn it off or back on anytime by navigating to:

Admin SettingsFeature ConfigurationEnable Alamigo

Data Protection and Privacy

Your data privacy remains a top priority.

  • Alamigo does not use customer data for AI training.

  • All user interactions are securely encrypted and processed safely.

  • Answers are generated only from Alation’s curated internal knowledge and official documentation.

Does Alamigo store my conversations?

Yes. Alamigo securely stores user conversations to help improve the quality, coverage, and accuracy of its responses over time. These interactions allow us to identify gaps, refine guidance, and enhance the overall experience. All data is handled responsibly — conversations are not used for AI model training, and no conversations are shared externally.

Is any user data used to train Alamigo?

No. Alamigo’s responses are powered exclusively by Alation’s curated internal knowledge sources. User conversations are never used for AI training. Limited interaction data may be analyzed internally to improve the accuracy and relevance of Alamigo’s answers, always in accordance with Alation’s strict privacy and security standards.

How is my data protected when using Alamigo?

Data privacy and security are top priorities. Alamigo adheres strictly to our organization’s data protection policies and best practices. All interactions are encrypted and handled securely.

How can I share feedback?

You can share feedback directly through this link, or reach out to your Customer Success Manager.