Decision Lab: Build a Concierge Agent for Your eCommerce Platform

WHEN: May 28, 2026 | 8:30 AM PT | 45 Minutes | Live, Online, Hands-on Increase sales by 30% by turning loyalty data into a personalized customer experience. According to Deloitte’s Reshaping Loyalty Programs in an Era of Value Seeking, more than half of consumers (56%) increase their spend with a brand because of loyalty and exclusive programs and 72% say loyalty programs make them more likely to choose that brand over a competitor. More personalization delivered through AI agents offers a significantly differentiating service.

A purpose-built agent that understands the likes and dislikes of the member based on purchase history, or an agent that can tailor its results based on the occasion, season, and location. These offers take the guesswork out, further encouraging the member to see it as a good purchase.

In 45 minutes, you’ll see how teams:

• Leverage a trusted data product on member purchase behaviors

• Create a personal concierge AI agent with low-code

• Show the art of the possible on a mock website

What Is a Decision Lab?

A Decision Lab is a live, online workshop built around a real business decision showing how teams operationalize trusted data to drive measurable outcomes. Participate hands-on or simply observe. No preparation required.

The workshop environment will be available until the end of the day, and a step-by-step recorded instruction will be shared.

Why Attend?

In 45 minutes, anyone can build an AI Agent through the Alation low-code platform, leveraging trusted data.

What You’ll Need

A computer with internet access. For best experience, use Chrome or Edge.
We’ll provide optional access to a pre-configured lab environment during the session.

Who Should Join: Relevant across Retail, E-commerce, and other lifestyle industries.