Expert Services at Alation

Alation’s Expert Services offerings provide a blueprint to strengthen data culture through four key pillars: data search & discovery, data governance, data literacy, and data leadership.

Our Mission

From data intelligence platform implementation to long-term planning and continual improvement, Alation’s Expert Services lead and empower your organization to mature your data culture and capitalize on your data investments.

Alation Right Start

An Expert Services offering that will help you build a solid foundation, guiding the establishment of robust catalog curation and management processes ensuring implementation success.

Alation Customer Engagement Managers

Dedicated Alation data culture experts deliver best practices and adoption methodologies to drive data-driven business outcomes.

Alation Advance

While navigating through the Alation Data Culture Maturity Model, Expert Services offers a comprehensive strategy and hands-on assistance to facilitate ongoing progress toward improving data maturity.

Technical Account Managers

Dedicated technical experts that are deeply versed in customer environments, TAMs continually enable and work closely with platform owners to optimize the platform.

Alation Forward Deployed Engineering

A customer-centric engineering organization that offers custom solutions to deliver new use cases, including new connectors, integrations, and workflow automations.

Alation Mission Critical Support

An enhanced customer support tier that provides a designated technical support resource and accelerated response times.

Structured for Your Success

Drive Adoption

Ongoing best practice guidance and assistance to drive adoption

Capture Value

Analyze your ROI with Alation Analytics to build your use case pipeline and showcase success

Build Competencies and Champions

Automation that identifies gaps in curation and areas for improvement

"In 18 years I’ve never seen a vendor be so supportive, responsive, engaged, and invested in our success."

Data Leader

Major Children’s Medical Center

Success Metrics


CSAT (Customer Satisfaction Score)


of customers say that they'd purchase Alation again


of customers have at least 1 rep in the Alation Community