Alamigo¶
Alation Cloud Service Applies to Alation Cloud Service instances of Alation
About Alamigo¶
Alamigo is Alation’s intelligent in-product guide for Alation Cloud Service (ACS) that brings instant, trusted answers right inside the Alation experience. It helps admin users resolve issues faster, find accurate information, and stay productive without leaving the product.
Designed for Server, Catalog, and Source Admins, Alamigo provides real-time support by drawing only from Alation’s official documentation and curated internal knowledge. It does not use customer data for AI model training, ensuring privacy-first, secure assistance.
New in 2025.3.3: Alamigo now offers contextual troubleshooting directly within connector setup and management, helping users resolve configuration and job errors right where they occur. This release also introduces a seamless support escalation option: if additional help is needed, users can click a built-in link that takes them directly to Alation Help Center’s ticket creation page, ensuring a smooth transition from in-product assistance to support.
What can Alamigo do?¶
Alamigo helps you get the right answers, faster, by:
Providing immediate, in-context help within the Alation interface — no need to switch tabs or open documentation separately.
Explaining concepts, configuration steps, and best practices clearly and concisely.
Understanding follow-up questions and retaining context for smooth conversations.
Sharing reliable answers sourced from Alation’s trusted knowledge base.
Where can I find Alamigo?¶
You can access Alamigo by clicking the chat icon in the bottom-right corner of your screen in the new user experience.
From release 2025.3.3, Alamigo will also be available during connector setup and management for specific connectors in the new user experience. This feature is available for the following connectors:
Snowflake
GBQ
Redshift
Databricks Unity Catalog
SQL Server
Oracle
PostgreSQL
dbt Gen2
Fivetran
Matillion
Alamigo provides two ways to help with connector issues:
Automatic assistance: On the General Settings and Metadata Extraction > MDE Configuration page, if the Test Connection or Pre-flight Checks are unsuccessful, Alamigo will be launched automatically to troubleshoot and help resolve the error, so you could complete the configuration.
On-demand assistance: For job errors:
Navigate to the Metadata Extraction > MDE Job History page.
Locate the MDE job that is not successful.
Click the button to trigger Alamigo and troubleshoot the issue.
In both the cases, Alamigo understands the error and its context to help you get to a successful configuration faster.
Who can use Alamigo and how to opt out?¶
Starting with release 2025.3.1, Alamigo is available to all Server, Catalog, and Source Admins on Alation Cloud Service instances. Alamigo for Connectors, which provides contextual troubleshooting assistance during connector setup and management, is available only on ACS beginning with release 2025.3.3.
Alamigo is enabled by default. If Alamigo is enabled, the Alamigo for Connectors capability will also be active by default. Admins can opt out of Alamigo at any time by navigating to Admin Settings → Feature Configuration → Enable Alamigo and disabling the feature.
Alamigo for Connectors (New in 2025.3.3)¶
Alamigo for Connectors provides proactive, contextual support during connector setup and management, helping you troubleshoot issues directly in:
General Settings
Metadata Extraction (MDE) Configuration
MDE Job History
To diagnose and suggest relevant fixes, Alamigo analyzes job error details already visible within the product UI. Depending on the connector type, this may include metadata such as:
Connector-specific object names or IDs (for example, PowerBI workspace, Tableau project, Oracle schema or table names)
Schema, table, or report names
Error messages returned by connector APIs or drivers (for example, PowerBI APIs, Snowflake driver)
Alamigo uses this information only to understand job-related issues and recommend relevant troubleshooting steps. No credentials, content, or query data are accessed or stored.
Data Protection and Privacy¶
Your data privacy remains a top priority.
Alamigo does not use customer data for AI training.
Alamigo may temporarily analyze limited job metadata (for example, schema, table, or other object names and API error messages) only to assist with troubleshooting. This information is not used to train Alamigo or any underlying AI models.
In this context, “analyze” means processing this metadata to generate suggestions and explanations for resolving errors. It does not include storing or using customer data to improve the underlying AI features.
All user interactions are securely encrypted and processed safely.
Answers are generated only from Alation’s curated internal knowledge and official documentation.
Does Alamigo store my conversations?¶
Yes. Alamigo securely stores user conversations to help improve the quality, coverage, and accuracy of its responses over time. These interactions allow us to identify gaps, refine guidance, and enhance the overall experience. All data is handled responsibly — conversations are not used for AI model training, and no conversations are shared externally.
Is any user data used to train Alamigo?¶
No. Alamigo’s responses are powered exclusively by Alation’s curated internal knowledge sources. User conversations are never used for AI training. Limited interaction data may be analyzed internally to improve the accuracy and relevance of Alamigo’s answers, always in accordance with Alation’s strict privacy and security standards.
How is my data protected when using Alamigo?¶
Data privacy and security are top priorities. Alamigo adheres strictly to our organization’s data protection policies and best practices. All interactions are encrypted and handled securely.